The OT Service is led by Kate, Adam, Samantha and Lucy who are highly respected occupational therapists in their respective fields and continue to hold clinical caseloads to maintain an in-depth knowledge in their area of practice.
Directors
Kate Sheehan
Director & Occupational Therapist
Kate Sheehan is a well-respected Occupational Therapist with 36 years of clinical experience, having graduated from the Derby School of Occupational Therapy in 1987. Her specialist area of practice is accessible housing design, championing the need to understand the meaning of home to an individual and how poorly designed modifications can have a significant impact on the well-being of clients.
Kate has been an active member of the Royal College of Occupational Therapy (RCOT) and the RCOTSS-Housing group since its formation, having held posts on the NEC including Chair and has used this platform to develop close links within government to advocate on the benefits of occupational therapy in housing and the wider built environment. To this day she continues to work with the Department for Levelling Up, Housing and Communities on the development of an accessible built environment.
In 2018 she co-authored the Wheelchair Housing Design Guide for the Centre for Accessible Environments, publication in March 2018, supported by the then Ministry of Housing Communities and Local Government, having previously authored Minor Adaptations without Delay and written chapters for The Essential Guide for occupational therapist.
Kate continues to have a small clinical caseload to keep her up to date with the needs of her clients, she provides clinical mentoring for a number of local authorities and works closely with our consultancy companies, forging better design for all.
Kate is internationally known and has presented her work in Australia, Italy, the USA along with the first accessible housing courses in Bosnia and Croatia.
Kate was awarded a Fellowship from the RCOT in 2022 for her outstanding work in the field of occupational therapy and in 2023 was bestowed a fellowship from the University of Worcester.
Adam Ferry
Graduating in 2007 with an Occupational Therapy BSc, Adam worked in the NHS until he left in 2018 to work full-time in the private sector as a director of The OT Service, although there was a two – year period when these roles overlapped.
Whist in the NHS Adam worked in a range of clinical areas but predominantly emergency care, then neurological rehabilitation as a senior therapist. In the final 3 years of NHS employment Adam managed acute and rehabilitation services across four sites.
Over recent years Adam has continued to develop a clinical reputation within neurological rehabilitation and falls, holding a complex caseload supporting case managers and their clients. However, it is within commercial consultancy that Adam has developed his national and international profile, being responsible for development of The OT Show CPD programme as well as expert consultancy for high profile companies such as AKW, Closomat, Invacare, Mangar International and Abacus Healthcare.
Adam is a member of the British Association of Occupational Therapists and the College of Occupational Therapists Specialist sections – Independent Practice and Older People as well as being registered with the Health Care Professionals Council (OT52788)
Samantha Shann
Director
Samantha qualified in 1992 as an occupational therapist and gained her masters in 2011. She also holds a post-graduate teaching qualification in academic practice. Samantha is a member of the Royal College of Occupational Therapists (RCOT) and a member of RCOT’s specialist sections – Older Persons and Mental Health as well as being registered with the Health and Care Professionals Council.
Samantha’s clinical speciality centres on those with mental health concerns, while her wider role with The OT Service involves supervision and mentoring as well as consultancy to businesses focusing on training and occupational therapy expertise.
Samantha is the president of the World Federation of Occupational Therapists (WFOT). She is committed to promoting and advocating for the profession by supporting the development of professional standards and new educational programmes.
Until 2016 Samantha held the position of senior lecturer at Northumbria University overseeing aspects of the BSc (Hons) and MSc (pre-registration) occupational therapy programmes, with a particular interest in supporting students and graduates in developing new services. Samantha remains a regular guest lecturer at various national and international universities.
Through her work with the WFOT Samantha represents the occupational therapy profession at high-level World Health Organisation (WHO) meetings and contributes to specific WHO projects for example the GATE (Global Assistive Technology) initiative, Rehabilitation 2030 and Mental Health Gap Action Programme (mhGAP). Samantha is also a founding board member for the International Society for Wheelchair Professionals (ISWP).
Samantha is a sought after speaker at national and international conferences sharing her expertise on promoting professional identity and establishing occupational therapy services.
Lucy Leonard
Occupational Therapist
Lucy has 25 year’s post graduate experience in occupational therapy, including over 20 years in statutory services working as a clinical specialist and leading multidisciplinary teams, consequently, she has a broad and thorough understanding of health and social care systems across the UK. Lucy has worked for 10 years in the private sector carrying an eclectic caseload of people with a range of neurological, orthopaedic and polytrauma diagnoses, finding creative ways of meeting an individual’s goals and providing occupation-focused rehabilitation. Lucy is an accomplished public speaker, delivering webinars, keynote speeches and has appeared on BBC Breakfast and Radio 4. With a passion for the profession and an MSc in Advanced Occupational Therapy, Lucy became clinical director of The OT Service in 2022. She now uses her experience to support our UK-wide network of associate occupational therapists, providing clinical guidance to the clinical co-ordination team and leading on our relationships with case managers. In addition, Lucy oversees several occupational therapy projects, including the interim management of statutory occupational therapy services, working in partnership with local authorities around proportionate care, waiting list reduction and optimising pathways and processes.
Staff Members
Our clients, partners and associates are fully supported by a skilled team of staff, ensuring a high-quality service in line with OT Service values.
Brian Trotter
Operations Manager
Brian has a wide variety of experiences to draw on in his role as Operations Manager. He graduated in 1997 from The University of Brighton with a Ba (Hons) in Physical and Business Education. He spent some time in London fitness instructing and sports coaching before re-locating to the North East, setting up his own business with the help of the Prince’s Trust.
As personal and professional circumstances changed Brian moved into an 16 year healthcare career, firstly with the ambulance service and latterly in an NHS Acute Occupational Therapy service as a Technical Instructor. In 2019 he accepted the role of Practice Manager with The OT Service and is is now our full-time Operations Manager bringing a committed and creative approach to the service we provide.
Jill Straker
Assistant Clinical Co-ordinator
Jill began working for The OT Service in 2020 following 30 years of work in statutory services. She brings a wealth of experience from a variety of administrative and secretarial roles, many in the NHS and thus has a huge understanding of the healthcare sector and the importance of effective administration.
Jill has helped The OT Service go from strength to strength and recently became our first assistant clinical co-ordinator supporting our 3 clinical co-ordinators in managing the caseload.
Lisa Herron
Clinical Co-ordinator
Lisa is an occupational therapist of 12 years, retraining as a mature student following a career in banking. She was The OT Service’s first clinical co-ordinator and now shares the responsibility for managing our caseload and co-ordinating associates with Shirleyanne and Sarah. Her clinical knowledge and experience of the private sector is ideally suited to her role and we know her supportive approach to our associate therapists is greatly appreciated.
Lisa’s clinical skills are broad having worked in a number of NHS and statutory roles and more recently in the private sector. As with all our clinical co-ordinators she is always at the end of the phone for case managers, private referrers and our various other clients and commissioners.
Kimberley Robinson
Administrator
Kimberley joined us in 2023 as an administrator and quickly became an invaluable member of the team bringing over 20 years of paid and voluntary work in the healthcare sector. Her previous experiences include GP surgery, statutory services and private sector administration.
Kimberley has a breadth of knowledge regarding systems of work and uses this effectively during her dealings with local authority contracts.
Along with Joanna she is first port of call for referrals, associate queries and general enquiries.
Shirleyanne Kippax
Clinical Co-ordintaor
As with all our clinical co-ordinators Shirleyanne is a qualified occupational therapist graduating from Northumbria University in 2014 with a 1st class honours degree.
Shirleyanne has been a valuable associate of The OT Service for a number of years, recently taking on the employed position of clinical co-ordinator.
Her clinical experiences have been primarily in care of the elderly work, managing complex caseloads in both acute and rehabilitation settings. This has involved supporting people with a range of complex and long-term healthcare needs such as stroke, Parkinson’s disease and multiple sclerosis, along with trauma and elective orthopaedics, dementia and palliative care.
Joanna Ridley
Administrator
Joanna began working for The OT Service in 2024 following 24 years in GP surgery administration. Not only does Joanna have a wonderful talent for front of house work, she is hugely experienced in healthcare administrative processes and business systems of work.
Along with Kimberley, Joanna is your first port of call for referrals, associate queries and general enquiries.
Sarah Bethell
Clinical Co-ordintor
Joining Lisa and Shirleyanne, Sarah is an occupational therapist of 14 years and our third clinical co-ordinator. Sarah is a highly experienced OT specialising in rehabilitation and will be invaluable in assisting case managers and associate therapists with clients requiring sessional work. This could simply be in the context of daily living, vocational goals or social integration, to name but a few . At The OT Service we take our values seriously and Sarah is the epitome of client-centredness, always putting the person first. After an extensive period working in palliative care Sarah focuses on providing a truly tailored approach to therapy which encompasses all aspects of a client’s life. She has wonderful communication skills and is another great asset to our team.
Associates
Alison Noakes
Occupational Therapist
Alison qualified from Coventry University and is highly skilled and experienced within the specialism of palliative care and progressive neurological conditions. She has had 11 years experience working in healthcare settings, case management and the private occupational therapy sector. This has developed her strong skills in moving and handling, housing adaptations and seating assessments.
She is passionate about improving the quality of life for people with life limiting conditions, combining sensory-motor, perceptual-motor, functional and cognitive approaches in order to meet the individual needs of each person she meets.
She has extensive knowledge of assistive technology, supporting adults and children to make the best use of their environment, particularly with access to computers and mobile phones. Alison actively develops her clinical skills through regular postgraduate training, ensuring that her clients receive the best possible treatment.
Aimee Attrill
Occupational Therapist
Aimee qualified from The University of Liverpool in 2007 and has experience across health and social care including working within a charitable organisation. She is a member of BAOT and the housing specialist section, acting as northwest regional representative for the section from 2013 – 2017.
Aimee’s main areas of expertise are in major and minor adaptations and moving and handling. Alongside her independent work with The OT Service Aimee currently works as an occupational therapy team lead within a local authority providing supervision and leadership for a team of occupational therapists and occupational therapy assistants. Aimee has experience in design and consultation around accessible housing, rehousing support and complex housing dynamics, working with clients to ensure homes that facilitate occupational performance and personal growth.
Aimee is passionate about training and development and devised and implemented manual handling and trusted assessor training for the provision of equipment and adaptations. She is also enthusiastic about design and creative thinking to continually develop her skills working collaboratively with clients.
Anna Green
Occupational Therapist
Anna is a Senior Occupational Therapist with 23 years clinical experience in the industry, she has worked in local authority, NHS and third sector organisations with the majority of her experience being in social care roles. Her main expertise is working with children, young people and adults whose health or disability impacts on their ability to participate in meaningful day to day activities. She enjoys working with individuals from a diverse range of backgrounds
Anna is well-skilled in assessing and collaborating with the individual, as well as their wider support network to create and deliver person-centred interventions in-line with our values. In addition to her work with The OT Service she currently works in the community with individuals with conditions including but not limited to Cerebral Palsy, Acquired Traumatic Brain Injury, Global Developmental Delay, Profound and Multiple Learning Disability, Down’s Syndrome, Autistic Spectrum Condition, amputees, and Neuromuscular Conditions.
Anna’s areas of expertise include minor and major housing adaptations to facilitate, assistive technology and specialist equipment provision for all activities of daily living. She is well-known in her profession for her open communication, ability to put people at ease and to think outside the box to support individuals to attain the goals that are important to them.
Anna is registered with The Royal College of Occupational Therapists, and the Specialist section – People with Learning Disabilities.
Sonia Rosenfelder
Occupational Therapist
Sonia studied occupational therapy in Germany and qualified in 2002, she is WFOT certified, a BAOT member and registered in the RCOT specialist housing section.
In her early career Sonia worked as a locum occupational therapist in a number of roles giving her a wide variety of experiences from mental health services to the elderly as well as neurological and community work. However we consider her a housing specialist and she is currently employed by a local authority as a senior housing occupational therapist. Her core skills lie in assessing clients with physical disabilities in order to make recommendations for major adaptations.
Sonia is a member of a major adaptations panel and a clinical advisory group for an equipment service. She is well equipped to assess adults with physical disabilities in their homes in order to provide specialist equipment, major adaptations and rehousing recommendations. In addition she is adept at providing manual handling risk assessments, assessment for specialist seating along with reviews and evaluations of completed adaptations.
Her recent housing CPD includes Housing Standards, Housing for Bariatric Users, Project Management and Designing Accessible Housing.
Testimonials
Hear what our team has to say about us.